Netflix Subscribers Beware: AI-Powered Email Scam Targets Your Login and Payment Details

Netflix subscribers are being urged to stay vigilant as a highly convincing email scam circulates, designed to steal login credentials and credit card information. The fraudulent email, which mimics Netflix’s branding and color scheme, claims that the user’s account has been suspended and prompts them to update their payment details. According to Jake Moore, Global Cybersecurity Advisor at ESET, the use of AI has enabled cybercriminals to create phishing campaigns that are more sophisticated and widespread than ever before. “AI technology allows criminal gangs to generate phishing emails at speed and target more users with alarming precision,”

Moore explained. The scam email, with subject lines like “Your account is on hold. Please update your payment details,” includes a deceptive red button labeled “UPDATE ACCOUNT NOW.” Clicking it redirects users to a fake Netflix login page, where they’re prompted to enter sensitive information such as their username, password, and credit card details. Once submitted, this data falls directly into the hands of cybercriminals. Moore emphasized that these scams exploit urgency, pressuring users to act quickly without verifying the email’s authenticity.

Netflix has issued a statement warning users to be cautious. “If you receive an email or text message asking for your Netflix account email, phone, password, or payment method, it probably didn’t come from Netflix,” the streaming giant said. Subscribers are advised to double-check the sender’s address, avoid clicking on suspicious links, and report any phishing attempts to Netflix immediately. As AI-powered scams become more advanced, staying informed and cautious is the best defense against falling victim to these malicious schemes.

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